Guarantee Terms:
We stand behind our product with a full 30-day money back guarantee. To ensure you get maximum value and give our solution a fair evaluation, the following process applies:
1: Required Onboarding Participation
To be eligible for the 30 day money back guarantee you must:
Attend 2x mandatory setup & onboarding sessions, your first onboarding must be completed within 7 days of purchase. Session covers product setup, best practices, and success framework. We want to ensure you have the tools for success before deciding its not for you.
2: Refund Request Process
To request a refund, you must:
- Fill out the self serve refund form here
- Schedule a 10-minute feedback consultation with our Success Team. This helps us understand what didn’t work for you and gives you a chance to share any concerns with us directly. If we can't resolve your concerns, refunds are processed within 3 business days
3. You understand the refund policy applies to the $998 setup cost only and the following is non-refundable:
- Usage costs
- Phone number charges
- Marketplace purchases
- Other usage based purchases within the platform