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The AI-Powered Control Center

Everything you need to build, deploy and optimize your entire business, in one platform.

  • Drag-and-Drop
  • AI Actions
  • Multi-Step
  • Event Triggers
Example, for illustration

No-code agent builder

Design conversation flows in a visual builder. Set tone, personality and guardrails without writing a single line of code.

Drag-and-drop flow designer
Pre-built conversation templates
Custom response scripting
A/B testing for responses
Agent builder · Front deskTemplate
Greet
Qualify
Book
Step
Greet · ToneWarmNeutralFormal

“Hi, thanks for calling! I'm Julie. What can I help with today?”

Never quote prices Stay on topic
A/B test · GreetingB leads
A · 42%B · 58% booked
Example, for illustration

Knowledge base integration

Connect your documentation, help center and approved content sources. Your agent responds only with verified information.

Document upload and parsing
URL crawling
FAQ integration
Real-time content sync
Knowledge sources Synced
Service-guide.pdf42 sections
yourbusiness.com/help24 pages
FAQ38 answers

Caller asked: Do you work weekends?

Yes, Saturdays from 9 AM to 1 PM.

Verified · FAQ #12

Edits to your sources sync in real time

Example, for illustration

Actions and integrations

Your agent doesn't just talk. It takes action: it books appointments, creates tickets, updates CRMs and triggers workflows.

50+ native integrations
Custom API connections
Webhook support
Real-time data sync
Actions · Call with Dana ReyesIntent: book
Google CalendarBooked Thu 10:00 AM
HubSpotContact moved to Booked
SlackJob posted to #dispatch
WebhookPOST /new-booking · 200
50+ native integrations, plus custom APIs
Example, for illustration

Real-time analytics

Monitor every call as it happens. Track resolution rates, find fallback reasons and keep improving performance.

Live call dashboard
Conversation transcripts
Performance metrics
Custom reporting
Live call dashboard 3 live now
Dana Reyes“Can someone come out Thursday?”2:14
(512) 555-0163“What's included in the tune-up?”0:48
Marcus T.“I'd like to speak with a person.”1:02

Resolved by AI

87%

↑ 4 pts this week

Top fallback reasons

Asked for a person41%
Out-of-scope question33%
Unclear audio26%
Example, for illustration

Human handoff

Transfer complex calls to human agents with the full context. Set escalation rules based on intent or sentiment.

Warm transfer with context
Queue management
Skill-based routing
Fallback handling
Warm transfer Connected

Rule: frustrated + billing intent

JulieAI agentMariaBilling · Spanish

Context for Maria

Dana Reyes, billed twice for May. Upset, wants a refund.

Queue 0:12Fallback: if no answer, AI steps in
Example, for illustration

Enterprise security

Built for enterprise requirements: access controls, audit logs, encryption and compliance-ready infrastructure.

Enterprise-grade encryption
Access management
Audit logging
Data retention controls
Security Encrypted
AccessCallsRec.BillExport
Owner
Admin
Agent

Audit log

Maria exported call data2:14 PM

Admin set recordings to 90 days1:52 PM

Devon signed in on a new device1:40 PM

Data retention · recordings90 days ▾
Example, for illustration

Ready to see it in action?

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