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AI Agents for E-Commerce

Convert more shoppers, recover abandoned carts and give instant support with AI across every customer touchpoint.

  • Cart Recovery
  • Order Updates
  • Live Chat
  • Review Requests
Build my AI freeTalk to JulieView pricing
Workflow Running
TriggerNew lead from your website form
Within secondsAI sends a personal text
If no replyFollow up by call the next day
When bookedReminders 24h and 1h before
Example, for illustration

Why e-commerce brands choose Centerfy

Online shoppers expect instant answers and proactive updates. Centerfy delivers both with AI-powered automation.

Recover Revenue

Automated cart abandonment campaigns bring shoppers back to finish their purchase.

Instant Support

AI chatbots and voice agents answer common questions with no wait.

Repeat Purchases

Post-purchase sequences drive reviews, referrals and repeat orders.

Built for the e-commerce customer journey

Turn one-time shoppers into lifetime customers with smart, automated communication.

Cart Recovery

Run abandoned cart campaigns across SMS, email and phone calls.

Order Communication

Send shipping updates, delivery confirmations and return processing automatically.

Live Support

Offer omnichannel support, with AI handling routine inquiries instantly.

Review Generation

Time your post-purchase sequences to collect as many reviews as possible.

Go live in days, not months

  1. 1Day 1

    Connect your store

    Integrate with Shopify, WooCommerce or your custom platform.

  2. 2Day 1 to 2

    Set up automations

    Configure cart recovery, order updates and support routing.

  3. 3Day 2 to 3

    Launch campaigns

    Start recovering carts and generating reviews automatically.

  4. 4Day 3+

    Scale support

    AI handles growing support volume without adding headcount.

Built for e-commerce operations

  1. 1Shopper Browses
  2. 2Add to Cart
  3. 3Recover if Abandoned
  4. 4Purchase Made
  5. 5Review & Repeat

Abandoned cart sequences

Multi-step recovery campaigns timed for the best conversion.

Shipping notifications

Proactive updates keep customers informed about their orders.

Return management

Automate return authorizations and customer communication.

VIP segmentation

Identify high-value customers and give them priority support.

Product recommendations

AI suggests upsells and cross-sells inside conversations.

Seasonal campaigns

Schedule promotions around holidays and sale events.

Works for every e-commerce model

DTC Brands

Build customer relationships at scale as a direct-to-consumer brand.

Marketplace Sellers

Manage customer communication across every platform you sell on.

Subscription Boxes

Reduce subscriber churn with proactive outreach.

What teams typically improve

15%

Cart Recovery

Multi-channel campaigns bring shoppers back to complete their purchase.

4x

Review Volume

Timed requests sharply increase review collection.

60%

Support Automated

AI handles order status, returns and FAQs automatically.

25%

Higher LTV

Post-purchase nurture drives repeat purchases and referrals.

Results vary. Based on aggregated customer outcomes.

“Cart recovery alone added $40K in monthly revenue. The AI support bot handles 60% of tickets so my team focuses on complex issues.”
Founder, DTC Fashion Brand

Frequently asked questions

Does it integrate with Shopify?

Yes. Centerfy offers native integrations with Shopify, WooCommerce and BigCommerce, plus custom platforms via API.

Can the AI handle product questions?

Yes. Upload your product catalog and FAQ content, and the AI answers questions using that knowledge.

How does cart recovery work?

When a shopper abandons their cart, Centerfy triggers a multi-step sequence by SMS, email and an optional phone call.

Sell more and support better

Book a demo to see AI-powered e-commerce communication in action.

We'll build it. You try it. Pay nothing unless it works.

No credit card required. 100% free to try.

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