Platform Feature

Platform Feature

Every Call. Every Conversation. Total Clarity.

Real-time call intelligence that gives you complete visibility—from macro performance trends to individual conversation details.

Real-time call intelligence that gives you complete visibility—from macro performance trends to individual conversation details.

Drag-and-Drop Builder

Conditional Logic

CRM Integration

Embeddable Anywhere

Your control layer for AI voice operations

The Analytics dashboard surfaces revenue-relevant signals in real time—giving you the visibility to make decisions that matter.

Total Call Volume (Inbound / Outbound / Web)

Answer Rates & Appointments Booked

Cost per Dial & Cost per Booked Appointment

AI-ended vs Contact-ended breakdowns

Conversations that matter

Bookings generated

Cost efficiency per outcome

Performance drop-off detection

Built for revenue, not vanity metrics

Analytics measures what actually drives your business forward—conversations that convert, bookings generated, cost efficiency, and performance drop-offs.

Full call history at your fingertips

Access every call ever made or received. Fully logged, fully searchable, and filterable by the dimensions that matter to your operations.

Duration, Direction, Sentiment filters

End Reason tracking

Date Range filtering

Exportable call data

AI-Generated Call Summary

Full Call Transcript (searchable)

Call Recording & Download

You own and control your call data

Depth without complexity

Open any call and get a structured, readable layout with everything you need—summary, transcript, and recording.

Conversation intelligence & end reasons

Track sentiment trends, hang-up reasons, AI-ended vs contact-ended calls, and drop-off patterns—giving your team feedback loops to continuously improve.

Improve AI behavior based on real patterns

Refine scripts with data-driven insights

Increase conversion outcomes over time

Three steps to smarter answers

1

Identify trends

Spot patterns in the analytics dashboard.

2

Drill into calls

Open specific conversations for context.

3

Review details

Summaries, transcripts, and recordings.

Related Capabilities

Agent Builder

Build, customize, and deploy AI agents without code.

Knowledge Base

Centralize the content that powers your agents.

Workflow Builder

Automate processes with visual workflow automation.

Operational intelligence for voice-first businesses

Operational intelligence for voice-first businesses

The visibility, control, and insights you need to run AI-powered voice operations at scale.

The visibility, control, and insights you need to run AI-powered voice operations at scale.