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AI Agents for Healthcare

HIPAA-compliant patient communication. AI handles calls, appointment reminders and secure messaging on every channel.

  • HIPAA Compliant
  • Appointment Reminders
  • Secure Messaging
  • Patient Portal
This week14 booked by AI
Confirmation and reminder texts scheduled
Example, for illustration

Why healthcare organizations choose Centerfy

Healthcare demands reliability, compliance and empathy. Centerfy gives patient-facing teams secure communication tools built for that.

Always Compliant

HIPAA-compliant calls, messages and storage protect patient data at every step.

Fewer No-Shows

Automated appointment reminders by call, text and email reduce missed visits.

Better Patient Experience

AI handles routine inquiries so staff can focus on patients who need a human.

Purpose-built for healthcare communication

Secure, compliant and designed for the needs of healthcare organizations.

HIPAA Compliance

End-to-end encryption, BAA agreements and audit logs for every interaction.

Smart Reminders

Multi-channel appointment reminders that reduce no-shows by up to 40%.

After-Hours AI

AI voice agents answer calls when the office is closed and triage urgent requests.

EHR Integration

Connect popular EHR systems to sync patient data and appointment records.

Go live in days, not months

  1. 1Day 1

    Set up compliance

    Configure HIPAA-compliant settings and sign your BAA.

  2. 2Day 1 to 3

    Connect your systems

    Integrate with your EHR, scheduling and billing platforms.

  3. 3Day 3 to 5

    Configure AI agents

    Set up after-hours handling, appointment reminders and routing.

  4. 4Day 5+

    Go live

    Start handling patient communication with full compliance.

Built for healthcare workflows

  1. 1Patient Calls
  2. 2AI Triages
  3. 3Route or Resolve
  4. 4Log in EHR
  5. 5Follow Up

Appointment scheduling

Patients book, reschedule and cancel through AI-assisted conversations.

Prescription reminders

Automated refill reminders and pharmacy coordination calls.

Insurance verification

Collect and verify insurance details before appointments.

Referral management

Track specialist referrals with automated follow-up.

Patient satisfaction surveys

Automated post-visit surveys capture feedback and flag concerns.

Emergency triage

AI routes urgent calls to on-call staff and handles routine inquiries.

Trusted across healthcare

Private Practices

Solo and group practices simplify patient communication.

Dental Offices

Appointment management and recall campaigns for dental teams.

Home Health

Coordinate caregiver schedules and patient check-in calls.

What teams typically improve

40%

Fewer No-Shows

Multi-channel reminders sharply reduce missed appointments.

60%

Calls Automated

AI handles routine inquiries like hours, directions and scheduling.

100%

Compliant

Full HIPAA compliance with encrypted storage and audit trails.

3x

Staff Efficiency

Staff spend more time with patients and less on the phone.

Results vary. Based on aggregated customer outcomes.

“Our front desk staff used to spend 70% of their day on the phone. Now AI handles the routine calls and our team focuses on patients.”
Office Manager, Multi-Location Dental Practice

Frequently asked questions

Is Centerfy truly HIPAA compliant?

Yes. Centerfy provides signed BAAs, end-to-end encryption, access controls and full audit logging.

Can it integrate with our EHR?

Centerfy integrates with popular EHR systems. API access is available for custom integrations.

How does the AI handle urgent medical calls?

AI agents are trained to recognize urgency keywords. They route critical calls to on-call staff immediately.

Modernize patient communication

Book a demo to see HIPAA-compliant AI communication built for healthcare.

We'll build it. You try it. Pay nothing unless it works.

No credit card required. 100% free to try.

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