The Challenge
Our agency struggled to ensure timely outreach to new leads on behalf of our clients. Delays in response time often resulted in missed opportunities, lower contact rates, and inconsistent booking numbers. Even with internal processes in place, our team couldn’t reliably follow up quickly enough, especially during high-volume periods. This created bottlenecks both for current client fulfillment and in the sales process for signing new clients, as many prospects were specifically asking for modern AI-driven follow-up and lead nurturing solutions.
Rolling Out Centerfy AI
After partnering with Centerfy, we were able to automate immediate outreach to newly generated leads. The system qualified incoming leads, asked screening questions, and then either transferred the call directly to the client or scheduled appointments automatically. This drastically reduced our response time and helped standardize lead handling across multiple accounts.
Centerfy’s onboarding support and technical integration were handled exceptionally well. Their team ensured the system was set up properly from the start, and the training library provided all the resources needed to build on the initial implementation.
Business Results
Since adopting Centerfy:
Leads are contacted instantly, significantly improving engagement.
We saw a 35% increase in qualified leads due to automated pre-qualification.
Improved performance generated an additional 20% revenue in the first two months.
Clients are receiving more qualified bookings.
Sales conversations are easier — many potential clients specifically request AI-driven outreach, helping us close more deals.
Support has been outstanding — the Centerfy team responds quickly, and when needed, jumps on Zoom to resolve issues immediately.
Overall, Centerfy has enabled us to deliver better results for existing clients while also increasing our agency’s close rate. It has proven to be a worthwhile investment, and we’re confident we made the right decision.
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