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Case studies

Vertical10 · Oct 10, 2025

How Vertical10 tripled its reply rate and grew top-line revenue 20% in the first 2 months

Increase in meetings booked weekly
35%Increase in meetings booked weekly
Increase in revenue the first two months
20%Increase in revenue the first two months
Arash Eskandari, Vertical10
“The best thing I can say about Centerfy is their customer service. They get back to you right away and if they can’t solve the problem over email they will get on a Zoom and get it done ASAP.”
Arash Eskandari, Vertical10

The Challenge

Our agency struggled to reach new leads quickly on behalf of our clients. Slow responses led to missed opportunities, lower contact rates and inconsistent booking numbers.

Even with internal processes in place, our team couldn't follow up fast enough, especially during high-volume periods. That created bottlenecks in client fulfillment and in our own sales process for signing new clients. Many prospects were specifically asking for modern AI-driven follow-up and lead nurturing.

Rolling Out Centerfy

After partnering with Centerfy, we automated immediate outreach to newly generated leads. The system qualified incoming leads and asked screening questions. Then it either transferred the call straight to the client or booked an appointment automatically.

This cut our response time dramatically and standardized lead handling across multiple accounts.

Centerfy handled onboarding support and technical integration exceptionally well. Their team set the system up properly from the start. The training library gave us every resource we needed to build on the initial setup.

Business Results

Centerfy lets us deliver better results for existing clients while raising our agency's close rate. It has proven a worthwhile investment, and we're confident we made the right decision.

Since adopting Centerfy:

  • Leads contacted instantly, lifting engagement significantly
  • 35% more qualified leads from automated pre-qualification
  • 20% more revenue in the first two months
  • More qualified bookings for clients
  • Prospects request AI-driven outreach, so more deals close
  • Outstanding support, including Zoom calls when needed

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